Hiring is one of the most significant functions of leadership. Hiring people that fit the culture of the organization can be more important than focusing on talent and skills alone. Hiring candidates that are culturally fit with your organization can help companies improve employee retention, engagement, loyalty and organizational stability. Understanding behavioral styles and how […]
Author Archive for: Carol Pocklington
About Carol Pocklington
Carol Pocklington - Human Behavior Solutions Analyst
Carol is a member of our research and development team assisting in the development of our behavioral products.
She has worked with Hugh Massie since 2001 since the Financial DNA understanding concept was conceived.
Carol's DNA Natural Behavior Style is - Facilitator
Carol is a Facilitator. Facilitators are persistent, goal-oriented people who promote team effort in order to complete tasks. Facilitators lead by setting examples and by achieving goals. Their strong work ethic encourages others to excel and they have an excellent ability to deal calmly yet firmly with people using a facilitative style.
Entries by Carol Pocklington
How many customer touchpoints are there in your business? Are your customers experiencing excellence and a feeling of engagement at every point? Are industry leaders keen to read your publications and talk to you about your visionary approach to customer centricity? If you cannot equivocally say you are at such a level ? read on… […]
The world of financial advice is highly competitive; learning how to build your business and increase your bottom line could be as simple as knowing how to communicate with your prospects.
For so many years Baby Boomers have been excitedly planning their retirement; looking forward to trips around the world, being mortgage free and much more. How can advisors deliver difficult news, provide encouraging advice, and retain the clients?
How does understanding customer behavioral style help businesses? 5 thoughts on increasing the power to sell.
Enhanced customer relationships cannot remain the sole responsibility of Marketing. Some big questions to ask and answer as 2014 begins.