2

How Do I Get People to Listen to Me?

Do you understand the words that are coming out of my mouth? 1998 Rush Hour movie starring Jackie Chan and Chris Tucker How many times have you been in a situation where you were trying to communicate with someone and it felt you might as well have been talking to the wall? I remember explaining […]

Difficult Conversations After a Confidence is Broken Batch 2

Difficult Conversations After a Confidence is Broken

Managing Difficult Conversations in the Workplace The President of a company called together his senior executives and announced that the CEO had a heart attack. The CEO was hospitalized, but after surgery he was expected to make a full recovery. The President insisted on complete confidentiality until he had more information to share. The President […]

Millennial Stereotype Backlash2

Millennial Stereotype Backlash

Millennials number 83.1 million and represent more than one-quarter of the nation’s population. Source: 2015 U.S. Census Bureau. Millennials have been variously described as enthusiastic, adaptable, entrepreneurial and skilled multitaskers – and as lazy, entitled and unmanageable job hoppers. What seems to have escaped the modern media machine in its zeal to define this influential […]

Culture Clashes Kill Mergers Batch 2

Culture Clashes Kill Mergers

Culture is the set of norms, behaviors, values, beliefs, and interaction parameters shared among a group of people. When evaluating a merger or other significant re-organization, most leaders tend to focus primarily on more tangible items like headcount, savings, systems, processes and tasks. Very little time is spent on identifying and proactively planning to overcome […]

Managing Difficult Conversation During In the Workplace

Managing Difficult Conversation During In the Workplace

Alex leads a team of strategists and planners working to mitigate any issues that might arise as a result of policies to be introduced into a highly successful international manufacturing company. The team is made up of great minds, thinkers, strategists, statisticians, all highly regarded in their field. The team tests every scenario to ensure […]

GUIDE-TO-WORKPLACE-STRUCTUR

Guide to Workplace Structure and Collaboration

What does true collaboration look like? From a 2008 Guide to Assessing Teamwork and Collaboration published by the Galileo Educational Network, Collaboration is a structured, recursive process where two or more people work together toward a common goal-typically an intellectual endeavor that is creative in nature?by sharing knowledge, learning and building consensus. Much of what […]

Untitled-design5-720x390

Using Personality to Communicate with Different Persona’s

Is your business gathering data to build a persona model of its ideal clients based on demographic data? There is an increasing trend towards businesses creating persona model client categories based on insights into the known income and spending patterns of people along with their job positions, ages, education, home suburb and other public information. […]

Untitled-design-5-720x390

What Talents are Lost to Your Business by Pigeonholing People?

Pigeonholing is any process that attempts to classify disparate entities into a small number of categories (usually, mutually exclusive ones).? The term usually carries connotations of criticism, implying that the classification scheme referred to inadequately reflects the entities being sorted, or that it is based on stereotypes. http://en.wikipedia.org/wiki/Pigeonholing There may be a tendency to think […]

How-to-Close-the-40_60-Perc

How to Close the 40/60% Relationship Gap in Engagement and Sales

Social media, in all its forms, is an important tool for businesses. When used appropriately, it enables interaction and engagement between service providers and their customers. An undeniable example for the power of social media in todays world is all the concepts, products, applications, services, etc. that have grown exponentially in reach through Facebook interactions […]