To be a truly effective leader-manager, we must deviate from normal human behavior. That’s what it means to be a professional.
Professional leading and managing is a process that addresses the development needs of staff members, even when those needs may not be so clear to the staff themselves.
Our new condensed Financial DNA Natural Behavior Summary Report includes a specific new section on Natural Behavior Investment Portfolio Parameters. This is very important in understanding the clients decision-making patterns and communicating with them.
Well performing, sustainable firms are those with a healthy culture and people who are motivated to serve, rather than just show up. The most debilitating of all sicknesses is when intra-company relationships turn sour, and conflict is resolved by either abandoning or abusing proper communication protocols. Today’s principle focuses on the only real option if […]
A woman uses about 20,000 words per day while a man uses about 7,000 words a day. Thats a lot of talking. Combine that with the demand to have immediate responses and that leaves little time for thinking before we speak. See if you have experienced either of these All I Said Was.”
Can having a similar communication style to your prospect increase your chances to convert them to a client? According to a recent study in Harvard Business Review, sales increased 17%…
The way in which we communicate with others really matters. I often say that “method trumps message 100% of the time.” If we miss the mark, we lose influence. That’s why I like the concept of mirroring-a tangible and practical approach that has the power to promote and facilitate good communication. I hope you enjoy […]
One area of high concern for me is the lack of self-care in today’s workforce. If we fail to address the need, our people and their families will pay a big price, and it will impact quality in business. The culprit is oftentimes the organization’s culture.
Life is hard and every day we are tested with circumstances that have the power to undermine our mental and emotional health. Unless we have developed coping mechanisms that allow us to maintain a sense of humor and put things into perspective, we will become cynical, sour people. Actions we take based on negative emotions […]