While numbers can provide the bottom line story that CEOs want to hear, the how of getting to a high level of team performance might surprise you.
In today’s work environments where staff members are promoted to managers and leaders because they were really good at their craft, we oftentimes miss the most important ingredient as to whether they can truly be successful in their new role. Do they really understand how to manage and motivate people?
Just as a business relies on its contact record database as its sole source of record keeping, we are becoming the standalone and single source of understanding and matching employee and customer behavior.
Because human beings are open loop creatures (see last week’s principle), communication and connection are essential for proper human function. When organizational leaders fail to communicate in an authentic way, people lack something they need to operate at optimum levels. For those who have learned the secret of being fully present, they enjoy the fruits […]
A recent USA Today article detailed the mix of initiatives that retailers are testing in order to target you with products and promotions that are likely to resonate with you. Why do retailers want to read your mind? Because they understand that if they enhance a customers overall experience in their store, their customers will spend more time and money.
Our “Assessing Natural Risk Behavior” Case Study follows Chris Coddington’s approach to understanding Frank Butlers financial personality and determining his Investment Portfolio Group based on his natural behavior.
Learning how to skillfully ask the right question, and in a way that promotes thinking, is the most helpful and caring way to assist another person.
Naturally practical and diplomatic people will be Community Builders who are Cooperative Compliants. Without advice they will tend to suffer from the disposition effect of selling winners and hang on to losers because of their naturally hesitant nature.
To be a truly effective leader-manager, we must deviate from normal human behavior. That’s what it means to be a professional.