Entries by Robert Glazer

World-Class (#142)

Ann Miura-Ko grew up as a first-generation American. Like millions before them, her parents immigrated to the U.S. in search of a better life and more opportunity. Her parents also had[...]

Respectful Disagreement (#141)

In the Pulitzer Prize-winning biographical book, Team of Rivals: The Political Genius of Abraham Lincoln, author and American historian, Doris Kearns Goodwin, tells the story of President Lincoln’s decision to fill[...]

Trust But Verify (#138)

On November 1, 2017, just six months after “opening,” a popular and mysterious new restaurant called “The Shed” became the #1 rated restaurant in London on TripAdvisor. Potential customers, enamored by[...]

One Step (#137)

Two weeks ago, I wrote about our company’s quarterly goal-setting process and how we decided to only set a few big goals each quarter.  Quarterly goals serve as a sort of[...]