This article first appeared on HR Management.
As leaders, we have a responsibility to understand the impact our behaviour has on the people we have the responsibility (and the privilege) of leading.
No longer is it acceptable to bully, manipulate, harass, individuals just to achieve our goals. No longer is it acceptable to take risks that compromise the business and alarm and unsettle staff. No more can position, authority or power be used to compromise a colleague.
Leaders need to have significant insight into their leadership style, their communication approach, their bias, and yes, we all have biases. Further, successful organizations invest in knowing its leaders and individual employees are attuned to these things.
Aggressive and controlling management styles are no longer acceptable. The greatest and most effective leaders know how to guide, mentor, and invest in their people, knowing that this sets individuals and teams up for success.
Leadership is complex; it takes character and self-awareness. It requires a level of vulnerability and re-thinking if leaders are to be effective. Allowing bottom-line results, aggressive deadlines and demanding stakeholders to style your approach to leadership is a recipe for disaster.
The leader who is behaviourally smart is the winner. When you understand the importance of getting below the surface of yourself and the people you lead and understand how best to invest into them, businesses flourish.
Inherent behaviour is fixed: Its who a person is; its the foundation. Its the raw material that informs how the world is viewed. It cant be learned. It drives talents and personality. It is fundamental hardwiring.
Personality is driven by behaviour: Its the mask worn; its a persons outward character. Its what we let others see on the surface. Personality is formed and revealed from circumstances, social pressure, education, social environment and family influences. Its the sum of the physical, mental, emotional and social characteristics of an individual and can change as circumstances dictate.
Having a revelation about the difference between inherent behaviour and personality not only educates, but, more importantly, it paves the way for leaders in business to understand what their role is in revealing behaviours which will remain constant over time. It gives insight and understanding into knowing when they are viewing the mask. Behaviour is the real person. Personality is the outward appearance an individual chooses to reveal.
Uncover this knowledge about yourself and you will quickly understand the importance of knowing it about the teams you lead.
The responsibility for effective team functioning and dynamics lies with you, the leader, and as such, demands a level of self-awareness that ensures your legacy will not be crossing boundaries and becoming named and shamed in the #metoo movement.
Using a highly-validated discovery process can deliver insight into both inherent and learned behaviour all of which is measurable.
It can reveal communication styles. This above all creates powerful leadership and team development. With this kind of insight, messages are appropriate and clear. Individuals understand what they are being asked to do and why. Great communication insight is especially crucial in times of pressure, when blunt exchanges can surface.
Examples of key communication insights that are powerful both for leadership and the team are shown in the quadrant graphic. There is powerful value in leadership learning how to connect with each style and stay connected and then use this knowledge and insight to build optimally functioning teams.
Learn what lurks beneath, and use it to your advantage.