Is your CRM on its best behavior?
Studies show that 10 out of 10 CRM platforms do not have a behavioral based customer engagement system. This will soon change as the Communication DNA app for Salesforce.com gets released.
Communication DNA is a customer engagement app for Salesforce.com which is used by businesses to discover the emotional decision-making patterns of customers and allow for the real time customization of sales, marketing and client service activities.
Sneak peak of the predictive insights which are available inside Salesforce using the Communication DNA app: