Scheduled Maintenance Planned for August 1

Who this impacts:
All users of the DNA Behavior Platform (API users and Parters, Enterprise users, and Retail Subscription users)

What is happening:
Over the past year, we have launched several new features such as the DNA API and the all-new Financial DNA Investor Experience that have increased the demand on our DNA platform and cloud-based Microsoft Azure hosting network. To keep up with the increased demand, we are adding more servers and resources. A temporary maintenance period will occur in our Production environment. Below are details about this scheduled maintenance.

The release will occur on Saturday, August 1 between 1:30 am, and 3:30 am ET. During this period, our system will not be available. We advise that your team run a few tests following this release to ensure that everything is working as expected on the production instance. As always, if there are any issues or questions, we will be available to assist.

When it’s happening:
This scheduled maintenance will occur on Saturday, August 1 between 1:30 am, and 3:30 am ET.

How this affects you:
All users (participants, admins, and API users) will not be able to use the DNA Platform on Saturday, August 1 between 1:30 am and 3:30 am ET. Following this release, the site will be available as usual.

Ryan Scott

Ryan Scott

Ryan Scott - CTO, Prod Dev & Integrations

As the CTO, Prod Dev & Integrations, Ryan designs, develops, and maintains all of the web-based DNA Behavior products and solutions in addition to providing support for clients.

He has a passion for creating and implementing efficient business processes and leveraging technology throughout our business.