Building Relationships

When it comes to building meaningful and successful relationships with your family, friends, colleagues and clients, effective communication is foundational.

Are You Building Sound Relationships?Communication DNA Profile

The quality of your relationship with any person has a direct impact on the quality of decisions that get made. If the communication is poor, people start making decisions around each other because the trust has been diminished. Also, poor decisions can be made because the information has not been heard as intended.

How Do You Naturally Communicate?

You naturally communicate based on who you are and how you see the world. Of course, how the other person hears the message depends on who they are. So often there is a gap that needs to be bridged between what was said and what was heard. Close the Gap.

One of the keys to success in any relationship is closing this gap by communicating with the other person on their terms and not your own. How the message is communicated becomes as important as the message itself. This is not always easy because when we are under pressure or out of our comfort zone, we will tend to revert back to our natural behavior.

Learn How To Improve Your Relationships

Understanding the communication preferences and life perspectives of yourself and others will help you to:

  • Communicate with others on their terms
  • Navigate differences more easily
  • Build greater trust in all of your relationships
  • Connect more quickly with others
  • Understand what motivates you and others

Knowing your own Communication Style is the first step in working towards effective communication with others.

Find out your Communication DNA Style by completing our Communication DNA Profile –Click Here.

“Know, Engage and Grow Your Customers” for an annual cost of $10 or less per person. For information on our Enterprise Solutions for improving Relationship Performance – Click Here.

Creative People More Likely to Cheat?

A recent Harvard Business School study suggests that creative people may be more likely to cheat (click here to for details on the study).

Creative people, behavioral profiling, personality, harvard business review, creative people more likely to cheat

An interesting article and we agree based on our own research into DNA Behaviors that people who are creative will have a natural instinct to work around rules, problems and barriers. However, whether they do or not will also be related to their character which will influence decision-making. You cannot say all creative people are of bad character. Also, we have seen those people who are naturally ambitious and competitive could also have a natural drive to cut corners to achieve goals. So, if a person is both creative and ambitious then this natural motivation will be even stronger, subject to character.

What are your thoughts?

Practicing Performance

In many cases the difference between success and failure is small. One action or one decision or one more attempt can be the difference in the outcome. Usually, we are in the way of our own performance and so it is critical to keep out of our own way.

Have you noticed some people find success easily but fail to keep the results up? Then have you seen that others have the talent but need guidance to get on the right track? There is really no such thing as an overnight success even though that is what we may think. When you get into the story of how the great performers in any field have done it there will always be highs and lows, leaps forward and set backs or challenges. The reality is whether or not you are a natural at something, sustainable performance does not just happen. It takes a desire to succeed and consistent practice of the right behaviors. So, listed below is a list of some performance practices which I hope will motivate and guide you to sustaining performance in your life and whatever endeavors you pursue.

1. Take responsibility for your performance.

2. Competence starts with being confident but realistic about your abilities.

3. Do not sacrifice your goals by being average or allowing others around you to be average.

4. Recognize different personalities are assets to your productivity.

5. Write down your plans and goals so that you keep the right direction.

6. Gaining experience will help you prepare.

7. Have the confidence to never give up negotiating what you are worth.

8. Build high self esteem starting with self respect.

9. Have unquestioned self belief to ride through events.

10. Learn from your losses and do not make the same mistake twice.

11. Regularly exercise and eat right.

12. Be clear about your role in the outcome so you know why the result happened.

13. Actively listen to what others have to say to learn.

14. Do not think negatively as you will attract what you are afraid of.

15. Act and think like who you ought to be.

16. You must find a way for your work and home lives to fit together.

17. Look for positives in set backs and do not respond in fear.

18. Set realistic but challenging goals and be prepared to re-evaluate them.

19. Limit making costly decisions by emotionally reacting to events.

20. A healthy family life is crucial to a productive business life.

21. Greater fulfillment and results will come from showing you care about others.

22. Maintain your persistence by knowing yourself and what you want can be done.

23. Make your team feel wanted so they want to work harder.

24. Use a decision-making matrix to see how a decision fits in with your overall life and values.

25. Create a living and working environment that keeps your confidence high.

26. Be prepared to embrace innovation to stay on top.

27. Recognize there may be more risk in doing nothing .

28. Do not be afraid to take conflicts head on so disagreements can be addressed.

29. If you get a gut feeling about something then follow it.

30. Seek out wise people to talk with about your ideas and plans.

Performance Pulse Checking with Colleagues

Yesterday, in the office we were all reviewing our Performance Capacities using the new Performance Index Pulse Check tool.

In short, the exercise is to quickly rate yourself a 1 to 5 on 20 short phrases which are grouped in 4 categories: Direction, Confidence, Emotional Engagement, and Wisdom. After rating yourself you then easily calculate a Raw Score. Using this Raw Score, you are able to plot yourself on a graph and compare yourself to the population, see how you measure up against everyone else and then evaluate items of which you would like to improve upon in the future.

After we had completed the 3 minute exercise to estimate our own performance capacity, Rischa Trent and I discussed our individual results.

We both found it quite fun and interesting to compare the results of our capacities, particularly how different the outcomes would have been if the exercise called for us to rate each other. If I had rated Rischa, her capacity would have come out drastically higher, and vice versa. This turned an interesting spin on our conversation as we concluded that this could only mean that we had room to be more confident with our self-perceptions.

In the end, I determined the key areas I will personally work on would be my confidence and Emotional Engagement. By raising my Raw Score by only a couple of points I could drastically improve my overall Performance Capacity.

I plan to periodically revisit this exercise and strive for subtle improvements year after year. For 2011 this will be in the areas of: Adapting my communications to others preferences [Emotional Engagement], leading engagement conversations [Emotional Engagement] and taking actions proactively [Confidence].

What is your performance capacity now? What performance goals have you set for yourself in 2011?

A Behavioral Driven Performance Model

While it is a trend to create a diverse team in a workplace, I have found that companies are still using a standard performance model across the board to measure their behaviorally diverse teams performance.

Several months ago I started evaluating consulting company’s performance evaluations. With much dismay I have found that most are using a similar model to the one I was critiqued on, 20+ years ago as an accountant.

A recent development in the DNA line is a behavioral driven performance model. There are two aspects to addressing workplace performance The DNA Way. First: is the natural behavior of an individual. This establishes the natural strengths, struggles and development keys of this an employee. The second element is the Workplace Engagement 360 Report. The 360 Report is generated on an evaluation process where the employee first critiques them self on 75 workplace engagement items, the results are then compared to the perception that others have on his or her engagement, through a confidential data collection process.

Ask yourself this: Would you like your performance measured on your own strengths, struggles and development keys or someone elses?

Managers need to realize that some of their employees will be better at sales, networking or better at analytics than others. Understanding your employees natural behavior first, and then comparing it to their yearly progress with a Workplace Engagement 360 Report is the fair, honest and simple way of measuring your teams success and enhancing your business performance.

Self Esteem Impacts Financial Performance

One of my strong beliefs is that confidence sustains your performance. If you lose your confidence this will have a negative impact on your financial decision-making, and all other decision-making. The reality is that when your confidence goes down then you can become pressured to make poor decisions. Your emotions will be higher and rationality reduced.? It is then harder to stay with a financial plan when you have lost your confidence. You become reactionary to events rather than being committed to your decisions, which comes from confidence.

Now there is research which shows a direct relationship between having high self esteem and a good relationship to money.? Please review the Aviva Feel-Good Insight Report prepared in June 2010.? This is a study into financial well being. Click here to review.

One of the key research insights is that 85% of people who are in control of the finances have high self-esteem. Further, they are likelier to feel happier about their financial situation. Self esteem can be improved by sensible financial behavior, improved understanding and the right advice. 62% of people with high self esteem have set financial goals and save to invest in them. 72% of those with low self esteem lack any savings or investing habits for the long term.

So, what are you doing to build your confidence? What are you doing to ensure your self esteem does not get eroded?

In the end, it is practicing smart behaviors.? Take a look at our DNA Performance Model to learn more – click here.