I was asked this question recently. Fortunately, as a behaviorally smart leader, I am in the business of knowing my inherent personality and was able to respond that as an initiator I like to take bold, aggressive actions and create the rules.
I prefer to lead decision-making, setting the agenda to get things done. I don’t want to get caught up in minutia and will make fast well thought through decisions. Give me a challenge and I will deliver an outcome.
Not a lot phases me. I’m level-headed in a crisis but being given the “run around” or having my time wasted on irrelevant issues irritates me as would investments that do not live up to the advisors claims.
As leader, and in the face of these unprecedented times, it’s right that those I lead, and our customers, should know how I stand up in a crisis.
There are tough decisions to be made not just in our business but in our customers businesses. My advice to leaders is this – get to know your crisis personality. Without this insight you will not be able to manage your responses. After that, use the same validated scientifically based behavioral tool to reveal the personality of your team leaders and key decision-makers.
One of the significant areas we are involved in is working with financial advisors as they connect with their clients. Not only has the financial industry faced remote working, no face to face contact, but it’s important to remember that those giving advice are themselves deep into the chaos of what is happening right now. They are facing overwhelming workloads while dealing with the same stress of isolation possible financial ruin as their clients.
Yet those advisors who have a strong platform of behavioral insight are faring well. They know themselves; they can manage their own emotions and behaviors at a time like this and pass this insight onto their clients.
For the most part financial advisors have taken a leaf out of our book and moved swiftly to virtual working with the use of conferencing software to stay connected with clients. For many, the relationship is going well and for many more, it’s unlikely their clients will want or need to go back to face to face meetings.
As an industry leader, you need to know and understand your crisis personality. Once revealed it can be managed. Why not check this out now – free on me, no agenda, you will be glad you did.
If you want to talk to someone about the outcomes use the link below.