DNA Behavior Blog

Build High-Performance Multigenerational Teams With DNA Behavior

Written by Hugh Massie | May 21, 2025

Age gaps can present challenges anywhere, but with behavioral insights, the workplace doesn’t have to be one of them.


No matter what industry you are in, a lot of work goes into “stacking the deck” with the best talent your HR team can find. But, as you probably know, it takes more than a stellar lineup to create the most innovative and productive team possible…especially when new talent is paired with more seasoned talent.

 

Employees of different generations need to understand each other, communicate well, and truly connect to deliver on the team’s potential.

 

Behavioral insights are the key to bridging age gaps on multigenerational teams, embracing any personality differences, and maximizing what each individual brings to your business.


Key Takeaways

Understand Different Communication Styles
Multigenerational teams may require adjustments to account for how each individual naturally processes information and relates to people. This will allow for more effective communication so that everyone’s talents can be brought to the surface and utilized.

Focus on the Employee Experience
You can enhance the employee experience from day one if you take the time to understand each person’s personality strengths, how they tend to approach work, what motivates them, and their communication preferences…all of which may or may not match what you think you know about their age group.

Let Behavioral Data Be Your Guide
The DNA Behavior platform takes the guesswork out of understanding people by revealing core personality traits, making collaboration efforts on multigenerational teams much more successful. These insights can be obtained instantly with a Digital Scan or with a short behavioral assessment.

 

Do Different Generations Have Different Communication Styles?

Knowing someone’s age can provide clues about how to relate to them, but it doesn’t paint the whole picture.

An individual’s natural communication style may not match the stereotype of their generation at all. Not every Baby Boomer wants to meet face-to-face for a 3-hour meeting, and not every Millennial prefers to shoot a quick Loom video message instead of writing an email. Gen Z may lean hard into the social realm, but might there be some long-form writers amongst them? And, Gen X is sandwiched between analog and digital worlds, so is there even a safe guess when it comes to how they prefer their project updates to be delivered?

Rather than making assumptions, we have built an objective, data-driven platform that uncovers each team member’s natural styles and preferences. That leads to better synergy on diverse teams, including multigenerational teams.

 

When communication styles are objectively known, you don’t have to guess about the best meeting environment, whether to communicate with bullet points or paragraphs, or how to best engage everyone in the conversation. 

 

Maximize Multigenerational Team Results With Personality Insights

When people know how to connect, age differences can actually fuel collaboration and innovation.

A multigenerational team that knows and respects each other stands to gain from the broad set of experiences represented. The behavioral data provided by our platform can be incredibly useful in identifying the communication gaps and trust barriers that often exist between age groups. Personality insights promote mutual respect and understanding so that everyone is heard, more ideas are considered, and innovation can flourish. It allows you to proactively manage differences in how people approach work and foster team creativity.

 

Personality insights are the most direct path to nurturing multigenerational teamwork and ensuring the utilization of all the talent you hired.

 

If a personality test or assessment is already part of your process, we can add even more depth to the insights you have collected…and make them truly actionable in your business. DNA Behavior seamlessly integrates with tools like DiSC, MBTI, and other analytics systems, providing next-level data usability.

Want to know how our capabilities compare with DiSC?

DNA Behavior vs. DiSC

 

Create a Positive Employee Experience at Every Age and Stage

Understanding how each individual inherently thinks and operates is the key to optimizing performance throughout their career.

DNA Behavior is a complementary solution that works alongside other systems and performance tools. It can be used at any stage of the process and can even enrich your third-party apps with behavioral data. It’s a flexible, cloud-based platform that enhances the employee experience across the employee lifecycle—from onboarding to leadership development. The insights are 97.1% reliable, easily scalable, and immediately actionable.

  • Onboarding: Use behavioral assessments during the hiring process to align people with roles that match their behavioral strengths.
  • Teams: Create diverse teams by taking the unique mix of natural talents and communication styles into account.
  • Training: Design more personalized and effective manager training by considering personality traits.
  • Development: Monitor and respond to behavioral data to keep careers in sync with who a person is at their core.Do 

Let the Insights in the Reports and Web Screens “Do the Talking."

 

 

By incorporating the DNA Behavior platform into your operations, you will have the tools you need for continuous improvement.

 

If you need fast results that don’t require an assessment, you can get key insights with Digital Scan. It provides predicted behavioral data for any lead, employee, or client in your CRM based on their digital footprint, so you are prepped for every conversation!

 

The Importance of Psychological Safety at Work

Age differences on a team give you the benefit of a wider range of perspectives and experiences that often translate to a competitive edge…as long as everyone feels free to express themselves.

DNA Behavior’s technology is built to support inclusive, psychologically safe cultures across teams, including those with considerable age differences. So, even when communication styles and approaches differ among co-workers, it doesn’t have to limit your team’s success. Behavioral assessments can help you build a cohesive culture where everyone is better understood, more ideas are shared, and individual differences provide a massive advantage.

 

Psychological safety isn’t just about making people feel comfortable. It’s a foundational requirement for building high-performance multigenerational teams.

 

If you’d like to better understand how our science-based personality insights can provide a scalable, adaptable solution, we would be happy to show you. This behavioral science approach can help you build psychologically safe, inclusive teams, regardless of differences in age or behavior style.

Learn More About Psychological Safety

 

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