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4 min read
Hugh Massie
:
May 21, 2025
Age gaps can present challenges anywhere, but with behavioral insights, the workplace doesn’t have to be one of them.
No matter what industry you are in, a lot of work goes into “stacking the deck” with the best talent your HR team can find. But, as you probably know, it takes more than a stellar lineup to create the most innovative and productive team possible…especially when new talent is paired with more seasoned talent.
Employees of different generations need to understand each other, communicate well, and truly connect to deliver on the team’s potential.
Behavioral insights are the key to bridging age gaps on multigenerational teams, embracing any personality differences, and maximizing what each individual brings to your business.
Understand Different Communication Styles |
Focus on the Employee Experience |
Let Behavioral Data Be Your Guide |
Knowing someone’s age can provide clues about how to relate to them, but it doesn’t paint the whole picture.
An individual’s natural communication style may not match the stereotype of their generation at all. Not every Baby Boomer wants to meet face-to-face for a 3-hour meeting, and not every Millennial prefers to shoot a quick Loom video message instead of writing an email. Gen Z may lean hard into the social realm, but might there be some long-form writers amongst them? And, Gen X is sandwiched between analog and digital worlds, so is there even a safe guess when it comes to how they prefer their project updates to be delivered?
Rather than making assumptions, we have built an objective, data-driven platform that uncovers each team member’s natural styles and preferences. That leads to better synergy on diverse teams, including multigenerational teams.
When communication styles are objectively known, you don’t have to guess about the best meeting environment, whether to communicate with bullet points or paragraphs, or how to best engage everyone in the conversation.
When people know how to connect, age differences can actually fuel collaboration and innovation.
A multigenerational team that knows and respects each other stands to gain from the broad set of experiences represented. The behavioral data provided by our platform can be incredibly useful in identifying the communication gaps and trust barriers that often exist between age groups. Personality insights promote mutual respect and understanding so that everyone is heard, more ideas are considered, and innovation can flourish. It allows you to proactively manage differences in how people approach work and foster team creativity.
Personality insights are the most direct path to nurturing multigenerational teamwork and ensuring the utilization of all the talent you hired.
If a personality test or assessment is already part of your process, we can add even more depth to the insights you have collected…and make them truly actionable in your business. DNA Behavior seamlessly integrates with tools like DiSC, MBTI, and other analytics systems, providing next-level data usability.
Want to know how our capabilities compare with DiSC?
Understanding how each individual inherently thinks and operates is the key to optimizing performance throughout their career.
DNA Behavior is a complementary solution that works alongside other systems and performance tools. It can be used at any stage of the process and can even enrich your third-party apps with behavioral data. It’s a flexible, cloud-based platform that enhances the employee experience across the employee lifecycle—from onboarding to leadership development. The insights are 97.1% reliable, easily scalable, and immediately actionable.
Let the Insights in the Reports and Web Screens “Do the Talking."
By incorporating the DNA Behavior platform into your operations, you will have the tools you need for continuous improvement.
If you need fast results that don’t require an assessment, you can get key insights with Digital Scan. It provides predicted behavioral data for any lead, employee, or client in your CRM based on their digital footprint, so you are prepped for every conversation!
Age differences on a team give you the benefit of a wider range of perspectives and experiences that often translate to a competitive edge…as long as everyone feels free to express themselves.
DNA Behavior’s technology is built to support inclusive, psychologically safe cultures across teams, including those with considerable age differences. So, even when communication styles and approaches differ among co-workers, it doesn’t have to limit your team’s success. Behavioral assessments can help you build a cohesive culture where everyone is better understood, more ideas are shared, and individual differences provide a massive advantage.
Psychological safety isn’t just about making people feel comfortable. It’s a foundational requirement for building high-performance multigenerational teams.
If you’d like to better understand how our science-based personality insights can provide a scalable, adaptable solution, we would be happy to show you. This behavioral science approach can help you build psychologically safe, inclusive teams, regardless of differences in age or behavior style.
Learn More About Psychological Safety
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Not everyone is cut out to be an elite athlete, but that doesn’t mean you don’t think like one and go for the gold in your own career!
With insights into behavior, you can enhance the employee and client experience and have better control over the trajectory of your business!
To the DNA Community: As the doors to 2025 open, I find myself reflecting on the remarkable year we just shared.